Having a baby in neonatal care can be worrying and a stressful time for parents, but the staff looking after your baby should make sure you receive all the information, communication and support you need.
Special care for babies is sometimes provided on the ordinary postnatal ward and sometimes in a specialist newborn area known as a Neonatal Intensive Care Unit (NICU).
Not all hospitals provide specialist neonatal services, so your baby may be transferred to another hospital if she or he needs special care.
Why babies may need special care
Babies can be admitted to neonatal care for a number of reasons, including when they:
- are born early – 1 baby in 13 is born early, and babies born before 35 weeks may need extra help with breathing, feeding and keeping warm
- are very small and have a low birthweight
- have an infection
- have a mother who has diabetes
- have jaundice
- had a very difficult birth
- are waiting for, or recovering from, complex surgery
Touching and holding your baby
The special care baby unit may seem strange and confusing at first, especially if your baby is in an incubator or on a breathing machine. There may also be tubes and wires attached to their face and body.
Ask the nurse to explain what everything is for and show you how you can be involved in your baby's care. You may be able to change your baby's nappy, wash them and change their clothing.
Once your baby's stable, you'll be able to hold her or him. The nurses will be able to help you take your baby out of the incubator and show you how to have skin-to-skin contact.
Your baby will benefit greatly from physical contact with you. You can talk to your baby as well – this can help both of you.
You should wash your hands carefully and dry them thoroughly before touching your baby.
To begin with, your baby may be too small or too sick to feed themselves. You can express some of your breast milk, which can be given to your baby through a tube. Read Challenges of Breastfeeding a Preemie.
A fine tube is passed through his or her nose or mouth into the stomach. This won't hurt them.
Talk to a midwife at the hospital about how you can express breast milk for your baby. The hospital may have breast pumps you can use.
Breast milk has particular benefits, especially for sick or premature babies, as it's enriched with proteins (notably antibodies), fats and minerals.
If your baby isn't able to have your breast milk to begin with, the milk can be frozen and given to them when they're ready.
When you go home, you can express milk for the nurses to give while you're away. There's no need to worry about how much milk you produce – every bit helps your baby.
Babies who are very small are nursed in incubators rather than cots to keep them warm. You can still have a lot of contact with your baby.
Some incubators have open tops, but if your baby's incubator doesn't, you can put your hands through the holes in the side of the incubator to stroke and touch them.
Newborn babies with jaundice
Jaundice in newborn babies is common because their livers aren't fully developed. Jaundice will make their skin and the whites of their eyes look a bit yellow.
Babies with severe jaundice may be treated with light therapy (phototherapy). The baby is undressed and put under a very bright light, usually with soft eye pads or a special box over their head to protect their eyes.
The special light helps break down the chemical that causes jaundice. It may be possible for your baby to have phototherapy by your bed in the postnatal ward so you don't have to be separated.
Light treatment may continue for several days, with breaks for feeds, before the jaundice clears up. Sometimes, if the jaundice gets worse, your baby may need a blood transfusion. This isn't common.
Some babies have jaundice because of liver disease and need different treatment. A blood test that checks for liver disease is done before phototherapy is started.
Babies with jaundice after 2 weeks
Many babies are jaundiced for up to 2 weeks after they're born, or 3 weeks in premature babies.
It's more common in breastfed babies and does no harm. It's not a reason to stop breastfeeding.
It's important to see your doctor within a day or two if your baby is still jaundiced after 2 weeks, especially if their poo is chalky white. This can indicate a liver problem.
A blood test will distinguish between jaundice that'll go away by itself, or jaundice that may need urgent treatment.
Worries and explanations
Hospital staff should explain what kind of treatment your baby is being given and why. If they don't tell you, ask them.
It's important that you understand what's happening so you can work together to make sure your baby gets the best possible care.
Some treatments need your consent to go ahead, and the doctors will discuss this with you.
It's natural to feel anxious if your baby needs special care. Talk over any fears or worries with the hospital staff. Hospitals often have their own counselling or support services, and a number of charities run support and advice services.
The consultant neonatologist or paediatrician should arrange to see you, but you can also ask for an appointment at any time if you wish.
The hospital social worker may be able to help with practical issues, such as travel costs or help with looking after children.
The charity Bliss has information and support for parents of babies being cared for in a neonatal unit.
You can find out more at:
healthtalk.org has video interviews and articles on women talking about their experiences of having a baby in special care.
Babies born with disabilities
If your baby is born with a disability, talk to people about how you feel, as well as about your baby's health and future.
Your GP, a doctor for newborn babies (neonatologist), a children's doctor (paediatrician) or your health visitor can all help you.
You can also contact the hospital Patient Advice and Liaison Service (PALS) or your social services department (through your local authority) for information about local organisations that may be able to help.
The organisations listed here can offer help and advice:
- Bliss – for premature and sick babies
- Contact a Family – for families with disabled children
- Disabled Living Foundation (DLF) – for advice on all types of daily living equipment for disabled adults and children
- Genetic Alliance UK – supporting those affected by a genetic disorder
- Group B Strep Support – preventing group B strep infection in newborn babies
- Mind – for better mental health
Talking to other parents with similar experiences can often help.